Helpdesk software that supports KCS
This website is brought to you by PRD Software, makers of HelpMaster helpdesk and service management software. We've been developing software for the helpdesk and support industry since 1996 and have always appreciated the role that effective knowledge management plays in providing customer support and corporate services. HelpMaster has always featured a "Knowledge Base" since version 1, and it continues to evolve and mature as we develop deeper integrations and functionality along the lines of a knowledge centered support tool.
PRD Software are big believers in KCS and offer this site as an informational resource that will continue to be updated with news and information about KCS, as well as showcasing some of the knowledge management capabilities of our software, and those in the support industry. Please feel free to suggest a link, a topic, or request further information about we'll be more than happy to assist.